Never miss a claim again: how Auto‑Claiming in RxWeb gives pharmacies peace of mind
Pharmacies deliver care every day. Prescriptions dispensed, services completed, patients supported. Yet behind the counter, one question still lingers: are we getting paid for every bit of care we provide?
For too long, claiming has been rigid and unforgiving. Many PMR systems demand perfect processes and exact steps. Miss one action, complete something out of sequence, and that claim, and the income behind it, can quietly disappear.
At RxWeb, we believe claiming should work for pharmacies, not catch them out. That’s why claiming in RxWeb is built to be flexible, forgiving, and pharmacy‑first. If you’ve delivered the care, RxWeb helps ensure you can claim for it.
Introducing Auto‑Claiming in RxWeb
Our latest feature, Auto‑Claim EPS, takes that flexibility even further. Once a prescription has been safely collected or delivered, RxWeb automatically submits the claim in the background, no extra steps, no rigid workflows, no second‑guessing whether something’s been missed.
The result? Less admin, more time for patients, and the reassurance that every eligible claim is captured. It’s a small change that delivers something every pharmacy values: peace of mind.
Review page 12 of our recent release notes on how to enable and use this new feature.
Release notes
Why it matters
Missed claims can quietly erode revenue and confidence. Auto‑Claiming ensures that doesn’t happen. Pharmacies can focus on care, knowing RxWeb is taking care of the claims, accurately, automatically, and on time.
Other systems make claiming something to worry about. RxWeb makes it something you can trust.
If you’ve ever asked yourself, “Did we remember to claim for that?” it’s time to see how simple claiming can be.
From then on, RxWeb automatically monitors their EPS nomination status every 14 days.
If it detects the patient has been switched to another pharmacy — the system will restore their nomination back to you.
It’s nomination protection, built right into your PMR.
Why this matters
- 🔒 Protect your EPS income: Prevent silent nomination losses that directly reduce your dispensing volume.
- 📈 Preserve profitability: Maintain your core revenue stream and protect your margins.
- ⏱️ Save time: No more manual checks or missed re-nominations.
- 🤝 Strengthen patient relationships: Keep loyal patients connected to your pharmacy for every script.
Stay ahead with RxWeb
To learn more about this feature and others in this release watch the below user guide video.
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Never miss a claim again: how Auto‑Claiming in RxWeb gives pharmacies peace of mind
For too long, claiming has been made rigid and unforgiving by PMR systems that demand perfect processes and exact steps.
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Our Accuracy Checker is the fastest, safest, and most reliable accuracy tool in UK pharmacy — and it’s already built into RxWeb, at no extra cost.
Your RxWeb Q3 Release Is Here!
We’re excited to let you know that the RxWeb Q3 Release (R3 – October 2025) is here! This update introduces a wide range of new features and enhancements designed to make your daily workflows faster, smarter, and more efficient.