Putting our customers first is our number one priority
Our staff work to ensure that all new customers have a smooth transition and on boarding experience, while providing any help, advice and assistance getting started.
If your query relates to our platform or service status, please check the server status page.
The RxWeb Support Team are available to provide customers with the best technical support to help you use RxWeb to its full potential.
You can contact the team over the phone or via email and one of our technicians will talk you through the issue or connect directly to your desktop using remote access to resolve the problem.
Phone:0207 784 7346
Support Hours:Monday to Friday 09:00am - 18:00pm
Out of Hours (P1 Only):
Monday to Friday 18:00pm – 20:30pm
Saturday 09:00 – 17:00pm
Sunday 09:00 – 16:00pm