Our dedicated team are available to help you

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Putting our customers first is our number one priority

Our support, training and installation teams work to ensure that all new customers have a smooth transition and onboarding experience while providing any help, advice and assistance getting started.

RxWeb – Serious Shortage Protocol Guide Helpful Links
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The RxWeb Support Team are available to provide customers with the best technical support to help you use RxWeb to its full potential.

You can contact the team over the phone or via email and one of our technicians will talk you through the issue or connect directly to your desktop using remote access to resolve the problem.

Phone: 0207 784 7346
Support Hours: Monday to Friday 09:00am – 18:00pm

Out of Hours (P1 Only):
Monday to Friday 18:00pm – 20:30pm
Saturday 09:00 – 17:00pm
Sunday 09:00 – 16:00pm


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How-to videos.

Visit our YouTube channel for helpful guides, product updates and other customer updates.

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Server Status

Our server status page shows the level of service for the RxWeb system and its related services.

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Contact Us

Aurora House, Deltic Avenue, Rooksley, Milton Keynes, MK13 8LW
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