We are writing this to update you on how RxWeb PMR is responding to the challenges posed by the Coronavirus (Covid-19) and how we intend to give our customers the best possible service during this difficult time.
We would like to assure all of our customers that it is business as usual at RxWeb during this challenging time. Our primary objective is to do what we can to reduce the risks to all our customers and employees and we are strictly following the advice of health authorities.
We recognise that we are likely to suffer reduced capacity across our operation if the Covid-19 situation persists. Having said that, we will be doing everything in our power to maintain the best possible service for each and every one of our customers. We have already taken a range of internal steps to protect the service we provide for you.
We would like to take this opportunity to remind you all of our Support hours:
- Mon – Fri: 8:30am – 6:00pm
- Sat: 9:00am – 5:00pm (emergency on-call support)
We will continue to work hard through this period to ensure your service is not affected. As circumstances change, we will keep you informed of any changes to our services. And as ever you can find all of our contact information here.
Please do everything necessary to keep yourselves well during the coming weeks.
Everyone at RxWeb PMR