26 Feb 2025

Streamline Dispensing with Group Admin: Managing Favourites & Preferred Items

For pharmacy groups, maintaining efficiency across multiple branches is essential. One way to achieve this is by streamlining the selection of medicines for dispensing. RxWeb’s Group Admin functionality enables administrators to manage ‘Favourites’ and ‘Preferred Items’, ensuring consistency, reducing errors, and optimising supplier selection.

Our latest customer user guide video walks you through how to manage these lists effectively, enhancing dispensing workflows across your pharmacies.

What Are Favourites and Preferred Items?

  • Favourites: These are medicines frequently dispensed at a branch, automatically added when selected. They can also be manually set via Group Admin, allowing pharmacies to standardise stock preferences.
  • Preferred Items: Unlike favourites, a preferred item is the single top-choice medicine per category that sits at the highest hierarchy level in searches. This ensures pharmacists select the preferred supplier’s product first, reducing procurement inconsistencies.

Managing Favourites in Group Admin

With Group Admin access, pharmacies can:
Manually add or remove items from favourite lists without dispensing them first.
Control supplier preferences, ensuring specific items are sourced from the correct wholesaler.
Copy favourite lists across branches, maintaining consistency in stock availability.

Setting Preferred Items in Group Admin

Preferred items ensure a single go-to product is selected for dispensing across all branches. With Group Admin, you can:
🔹 Set a preferred item per medicine from a chosen supplier.
🔹 Easily update or remove preferred items to reflect changes in stock or pricing.
🔹 Copy entire preferred item lists to multiple branches for uniform procurement practices.

Why This Matters for Your Pharmacy Group

By leveraging the Favourites and Preferred Items functionality within RxWeb’s Group Admin, pharmacy groups can:
Standardise dispensing practices across all branches.
Minimise errors by ensuring pharmacists select the correct stock.
Optimise supplier agreements by guiding orders to preferred wholesalers.

Watch the full video guide now to see these powerful features in action!

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