7 Feb 2022

One-click dispensing is here!

We are delighted to announce that One-Click Dispensing is now ready for deployment.


This brand new feature was developed to dramatically speed up the dispensing flow for repeat items or items repeated to a patient where no changes have occurred.

After piloting One-Click for a number of weeks, we are delighted to announce that we are now ready to deploy this new game changing feature. Over the coming weeks we will be switching on One-Click for each of our customers. Due to the complexity of this piece of development, the process of onboarding customers will be gradual. Please note, we will be distributing this release on a first come first served basis so we recommend signing up for it as soon as possible. You can now sign up for the update using the link below:

Sign up for One-Click Here


How will it work?

You can download a full user guide here: Download One-Click User Guide.

You can also watch a demonstration of One-Click below.

In short, One-Click Dispensing enables the fast dispensing of electronic prescriptions in ‘one click’, rather than having to navigate through multiple screens to process the prescription and print the labels.

It uses a series of algorithms to determine if each prescription is eligible, which include:

  • The EPS patient is already matched with a local patient in RxWeb.
  • The drug has been dispensed previously within X number of days. The system default is 180 days, but this is configurable.
  • There has been no change to the dosage or quantity since the last dispensing.
  • The drug does not appear on the One-Click Exclusions list.

This is a user configurable list that can be set up via Group Admin. In the To Be Dispensed Queue there is a column with the heading O-C. This stands for One-Click and indicates with a Yes or No whether the prescription is eligible for One-Click Dispensing.

One-Click will allow the dispensing of repeat scripts (eRPT and RPT), as well as, Acute (ACU) scripts (configurable option), which meet the criteria.


What are the benefits?

One-Click Dispensing is going to save you time. A lot of it!


“One-Click is a true game changer for the pharmacy team.”

– Tej Heer, Kamal Enterprises


Based on our review of a typical community pharmacy, we estimate that up to 72% of EPS2 prescriptions could be eligible for One-Click Dispensing. With that figure, the following time savings can be made.

That’s a potential of 228 hours per year, which can be saved or redeployed within the business!

Scripts eligible for One-Click are calculated by looking at how many EPS scripts in a typical community pharmacy would meet the One-Click criteria.

Other benefits include:

  • Check high-level interactions and notes on one screen.
  • Print labels and tokens from the same screen.
  • Complete the exemption check and mark items collected (depending on your chosen system configurations).


“I’m loving it! It makes the process so much easier and faster.”

– Mohammed Mokoddus, Catto Chemists


We are looking forward to getting you all onboarded and using One-Click Dispensing. And we look forward to bringing you more features and functionality throughout the year!

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