Pharmacy Profits Are Plummeting – Here’s How RxWeb Is Helping Pharmacies Fight Back

The numbers are in—and they are staggering.

According to a new report from the Independent Pharmacies Association (IPA), community pharmacies across the UK are in financial freefall. A financial analysis of IPA member groups representing 1,500 branches revealed a 798% reduction in operating profits, resulting in £4.6 million in losses.

Even more worrying? 50% of pharmacy owners surveyed said they’ve considered permanent closure in the last year.

The IPA’s survey, based on responses from over 2,500 pharmacies in England and Wales, also found:

• 96% feel inadequately compensated under NHS arrangements

• 93% say recent tax, national insurance and wage policy changes have had a negative impact

• Only 4% feel fairly reimbursed for the services they provide

• And only 5% feel confident they can meet rising public health demands

The Warning Is Clear:

“Community pharmacies are meant to be the front door of the NHS—but have too often been treated like the doormat.”
—IPA Survey Respondent

The pressure on independent pharmacies has never been greater. In this environment, every decision—from staffing to technology—can make the difference between survival and closure.

RxWeb: Built to Help Pharmacies Stay Profitable

At RxWeb, we’re not just watching this crisis unfold—we’re building solutions that directly address the financial and operational pain points pharmacy owners face today.

Here’s how RxWeb helps independent pharmacies do more—with less.

⚙️ Technology That Delivers Real Efficiency

In a time where staff resources are stretched thin, RxWeb’s feature-rich PMR helps you get more done, faster.

✅ One-Click Dispensing – Reduce repetitive tasks and save up to 30 hours/month
✅ Accuracy & Clinical Checker – Streamline safe dispensing and reduce pharmacist intervention
✅ BagTraker App – Cut wait times and improve collection workflows
✅ Built-in Services Platform – Launch and manage clinical services from within your PMR
✅ ePrivate Scripts – Accept private scripts electronically from prescribers or your own website
✅ Cloud-Based, Reliable, Secure – With >99.95% uptime, your pharmacy never stops
✅ Enterprise-Grade Reporting – See what’s working across single or multi-branch operations

💸 Pricing That Protects Your Bottom Line

• Less than £350/month – All features included. No hidden charges.

• 6 Months Free – For new joiners ready to switch now

• 6 PC Licences Included – No per-seat pricing traps

• Unlimited Dispensing – No artificial volume caps to block your growth

• Bring Your Own Hardware & Broadband – Avoid vendor lock-ins and overpriced bundles

🤖 Best-in-Class Robot Integrations

Investing in automation only pays off if your PMR keeps up. RxWeb offers the most powerful robot integrations in the market, designed to help you get maximum output from your dispensing and MDS robots.

Whether it’s for care homes, high-volume dispensing, or prescription automation, RxWeb ensures your robots deliver ROI—not frustration.

You Can’t Control NHS Cuts—But You Can Control Your PMR

Pharmacies are under unprecedented financial pressure, but you’re not powerless. Choosing the right technology partner could be the most impactful business decision you make this year.

RxWeb was built for this moment—to help hardworking pharmacy teams stay lean, profitable, and clinically capable.

Because when profits collapse, every cost—and every second—counts.