6 Dec 2024

Seamless Integration, Swift Setup: iPharmacy’s Positive Experience with RxWeb

At RxWeb, we pride ourselves on providing cutting-edge solutions along with exceptional service and support. As a recent joiner of RxWeb, iPharmacy can atest to this.

iPharmacy decided to join RxWeb after meeting the team at this years Pharmacy Show. They needed a rapid installation and set up to ensure they were ready for the busy holiday period. They were also conscious of integrating RxWeb with their Meditech robot. None of which was a problem for our team.

Despite the tight timelines, our team ensured a speedy setup and seamless integration for their Meditech Robot system. Their satisfaction speaks volumes about the progress we’ve made.

Here’s what Amjid Shakoor from iPharmacy had to say:

“We were amazed by how quickly the RxWeb team was able to set up the integration with our Meditech Robot, especially on such short notice. The process was seamless, and the system is running flawlessly. The support we received was top-notch, and we’re thrilled with how smoothly everything is performing. It’s been a game-changer for our operations, and we couldn’t be happier.”

We understand that in a busy pharmacy environment, time is of the essence. That’s why we’re dedicated to minimising disruptions and delivering practical, reliable solutions for our customers. The success story with iPharmacy underscores our commitment to providing high-quality service, even when challenges arise.

Our development team is working to refine and enhance our robot integration capabilities even further. Stories like iPharmacy’s remind us of why we strive for continuous improvement—because when our customers succeed, we succeed.

You can expect some of these improvements to robot integrations in our next system release coming in January.

Thank you to iPharmacy for sharing your experience. Your feedback motivates us to keep raising the bar for excellence in pharmacy technology.

Related news

Maggie’s Tip: Save Pharmacist Time with RxWeb Clinical Checking

This week’s Maggie’s Tip of the Week shows how to reduce interruptions and keep things moving, RxWeb introduced the To Be Checked queue.

Maggie’s Tip: Stay in Control of Weight Loss Prescriptions

Did you know that RxWeb has dedicated reports to help you track weight loss medication dispensing in your pharmacy.

RxWeb Announces New Partnership with Real World Analytics Pharmacy

We’re excited to announce a new partnership between RxWeb and Real World Analytics (RWA). A collaboration designed to deliver even greater value to community pharmacies across the UK.